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‎06-17-2019 05:40 AM

HP Recommended

Hello

 

sorry I can't help you about the NAS it-self.

 

bye

‎06-17-2019 07:33 AM

HP Recommended

Thanks for the help anyway. It turned out not to be the firewall nor the NAS, but a discrepancy in between the offered SMB2 and the expected SMB1.

 

Have a good day

‎01-31-2023 10:29 AM

HP Recommended

Hi, 

HP Business PCs - Reset My PC May Fail When HP Sure Run Is Activated

Avoid the issue by disabling HP Sure Run prior to performing the PC reset:
  1. Start or restart the computer.
  2. Press F10 during startup to enter the Computer Setup utility (F10 Setup).
  3. Click the Security tab.
  4. Click HP Secure Platform Management (SPM).
  5. Click the link Deactivate HP Sure Run.
  6. Save changes and exit.
  7. Perform PC reset.
  8. After reset is complete, boot into Windows, launch HP Client Security Manager, and re-enable HP Sure Run.

JessikaV
HP Support Community Administrator

I work on behalf of HP
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