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HP Recommended
zbook 17 G5
Microsoft Windows 10 (64-bit)

Just got the latest sh*tty update for the HP Support Assistant, and now shows a nag icon that i dont want the  UAC "secure desktop" at every prompt.

Any way to disable this or do i need to deinstall this software?



HP Recommended




Ignore it - The warning is from Windows - it is likely a result of having your UAC set at less than the Windows recommended setting.  Mine does the same thing since I have UAC knocked down to a "lesser setting".


Yes, you can certainly uninstall the HP Support Assistant application.

HPSA is not mandatory to the operation of your computer.


Your workstation is past the point of needing many Updates - any new updates are easily managed (if you choose) by checking for updates in category Software and Drivers


It's simply an application and can be uninstalled

Settings > Apps > Apps and Features

Scroll down, find the offending app and uninstall

Restart the computer after you remove the application.


What else?

Your commercial workstation is supported in the HP Image Assistant software.


HPIA is not "plug and play" as is the HPSA - but it works, it is geared to business class computers and workstations, and it is "not" the HP Support Assistant.


Business Class Software Update Managers


Client Management Solutions - Overview

HP Client Management Solutions support most HP commercial desktops, notebooks, and workstations.


Client Management Solutions – Manageability Tools

Available Tools and what they can do for you


HPIA Information and Download


Business Systems - Client Management Solutions (software management)

Scroll to the bottom of the Website for additional information and links.

HP Image Assistant is a free tool that aids IT Administrators improve the quality and security of their PC Windows image by diagnosing the image, identifying problems, recommending solutions, and analyzing their PC’s readiness for migration between Windows 7 and Windows 10.

HP Image Assistant can be downloaded at the HP Manageability website.

HP Image Assistant (HPIA)


From the Image Assistant Web page:



HP Image Assistant Installation Path Notes


  • The software installs into C:\SWSetup\<sp#> where “sp#” is the name of the installation package.
  • Once installed, PIN the software executable to Windows Start and or Taskbar
  • Optionally, the software executable can be “sent to Desktop” as a shortcut
  • When changing versions of the software, links and PINNED shortcuts must be checked and updated manually


HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ZBook 17 G5 Mobile Workstation 


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