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‎09-23-2022 02:44 AM

HP Recommended
Product: HP ProBook 4520s Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello, I want to get a SMC.bin file for reset factory bios configuration. A bios password is set but i don't have it. I have ask to the support but they just propose me to send me a new motherboard. Is-it possible to have this SMC.bin file ?

 

Cordially.

Category:
4 people had the same question
2 REPLIES 2

‎09-23-2022 02:54 AM

HP Recommended

Hello @Prezod 

 

Welcome to the HP Support community.

 

I am afraid this is not possible anymore for security and privacy reasons.

 

Here is an article and policy:

>> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-or-unknown-password-Can-HP-help-me-...

>> https://support.hp.com/us-en/document/c06368824

 

Probook 4520s is a very old product and I bet HP cannot provide you with a motherboard for it. You will need to obtain a different computer if accessing BIOS is very important for you.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎09-23-2022 03:00 AM

HP Recommended

Thank you for your reply. I find it unfortunate that this is no longer possible. Indeed, it's an old product (and I think that explains the loss of the bios password) but to no longer have a way to restore the factory values ​​other than by buying a motherboard that is regrettable.

Thank you anyway,
Have a good day.

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