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HP Recommended
HP Elitebook 840 g11
Microsoft Windows 10 (64-bit)

On the older g8, g9 models it used to be possible to hold the power button down for ca 20 seconds and the pc would do what i think is called a hard reset? it seemd like the PC kind of rebooted the hardware which solved a good amount of problems, but heres the problem, this doesnt seem to work on the newer g11 models.

 

When i try to hold the power button down on the g11 it just looks like a normal boot and does'nt give any sign that its actually performing a hard reset.

 

Is anybody familiar with this?

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