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06-06-2023 11:39 PM
HP Recommended
Product: HP EliteBook 830 G5 Notebook PC
Can you please help me find a driver for my fingerprint so that it will work on Windows Hello? I'm using Windows 11. I have an old driver but I uninstalled it because it is now working, I can't enroll my fingerprint, it still scans but eventually will say " SOrry, try again". I don't know what's the problem, is it my windows hello or my driver?
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