• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-07-2019 11:23 AM

HP Recommended
Product: HP Probook 6570B
Operating System: Microsoft Windows 7 (32-bit)

I have a HP Probook 6570B Laptop with Product No. A5E64AV. During my absence its power adapter was burnt and the person who burnt it brought a 65 Watt new adapter. I am not sure whether 90W or 65W was used as original for the laptop. My question is whether the wrong wattage adapter have any effect on laptop ?And if it would how to identify the exact wattage of adapter used.
Thanks.


Regards,
Himanshu ...

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2019 11:31 AM

HP Recommended

Hi,

Yours needs a 65W ac adapter. So you can use the 65W adapter or a 90W adapter (the notebook will only use the needed power).

Hope it helps,

David

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-07-2019 11:31 AM

HP Recommended

Hi,

Yours needs a 65W ac adapter. So you can use the 65W adapter or a 90W adapter (the notebook will only use the needed power).

Hope it helps,

David

Was this reply helpful? Yes No

‎08-07-2019 11:46 AM

HP Recommended
Thanks a Lot...!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.