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Anglican_Dio
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Message 1 of 2
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Flag Post

How to replace the RTC battery

‎11-29-2020 02:27 PM

HP Recommended
Product: HP Probook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

Getting an error message on bootup which basically tells me the clock is wrong and to reset with the OS.  Makes me think a replacement RTC battery is required, but where is it?

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Dragon-Fur
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Message 2 of 2
Flag Post

‎11-29-2020 03:41 PM

HP Recommended

@Anglican_Dio 

 

The RTC battery is on the system board, of course.

 

Open

 HP ProBook 450 G5 Notebook PC - Maintenance and Service Guide

Page 73

 

Description                                Spare part number

RTC battery                                          746439-001

 

Considering that pretty much everything else has to come out / off first, you'll probably end up looking at more than the one page...

 

What else?

The clock should run, of course.

 

If you have not done so, check the sync setup...

 

Control Panel > Date and Time

Tab Internet Time

Change Settings

 

Check Synchronize with an Internet time server

Select a server from the drop-down list

Update Now

OK to save and exit

 

What else?

I've never checked for it; there MIGHT be something in the BIOS that impacts the clock / time setup.

If your BIOS is out of date, that might impact how the system perceives itself...

HP Firmware Pack (Q85) 

At this writing:  01.14.01 Rev.A

Date:  06-Nov-2020

 

 

Really reaching...

Could be there is a need to run Windows Updates - unlikely...

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals / User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ProBook 450 G5 Notebook PC 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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