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‎01-19-2019 04:45 PM

HP Recommended
Product: Elitebook 5CG7506FB5
Operating System: Microsoft Windows 10 (64-bit)

hello

I purchased a pre-owned HP Elitebook x360 1030 G2 ,however I cannot update the bios.it prompts for a password I do not know .How do I remove the password or reset it to something I know ?

             thank you  
 
 
 
 
1 REPLY 1

‎01-21-2019 06:24 AM

HP Recommended

Hello Ameurisg,

 

Please call HP Tech support  in order to generate SMC Bin file to reset BIOS password.

SMC Bin file is the only way to reset password.

 

"I work for HP."
Regards,
Ruben
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

 

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