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HP Recommended
envy 360 X
Microsoft Windows 10 (64-bit)

Hi,

 

Please guide me how to restore the system to factory fitted installation.

 

Zulfi

3 REPLIES 3
HP Recommended

Hi

 

The usual way is either

ESC repeatedly and then F11

or just repeatedly F11.

 

 

HP Recommended

Hi.

If I restore the system to factory fitted installation, will I get MS office & Mc Cafe?

 

Please guide me.

 

Zulfi.

HP Recommended

Hi

I don't know.

McAfee is usually removed and a free replacement like Bit Defender is installed.

If you currently have a LICENCED version of MS Office write down the licence number.

Belarc Advisor should help.

ELSE    https://www.libreoffice.org/  as an alternative.

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