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Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended
HP 250 G5 Notebook PC
Microsoft Windows 10 (64-bit)

When the battery charge reaches 96-98%, the laptop switches from mains power to battery power. After 5 minutes, it switches back to mains power and charges the battery again. How can I stop this?
The battery is not original, it was changed. The battery works properly, holds a charge, discharges normally, and the laptop works when disconnected from the mains.

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