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@Computerxmen wrote:hey so I just got a computer, and the white lettering on the back is a bit faded in the bottom where the serial number is and all.
Is that normal?
And where is the leather sleeve and pen?
Faded Bits
No idea about lettering, though if the "faded" bits affect your ability to see the label, it might be considered an "issue".
If the label can be replaced, if the label is illegible, contact HP Support and open a case.
HP Support Contact information is included at the bottom of this message.
Next...
What's in the Box
As to the pen and leather sleeve,
If you purchased the computer from the HP Store, then certainly contact Customer Service.
Why?
If parts are missing from "What's in the box", you need to talk to someone who can access your purchase information.
The Community has no access any personal data.
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