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- Re: Hp Elitebook 840 g11 new bios 01.05.00 Rev.A can't be in...

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02-19-2025 12:47 PM - edited 02-19-2025 12:47 PM
The only way I know of is to do a factory restore. Unfortunately, this will remove any recent updates including all personal files.
I just realize you have HP's Cloud Recovery Client
That is not the same as cloud recovery. As far as I know the Cloud Recovery Client does NOT get removed after 5 years by HP like the Cloud Recovery.
The cloud recovery client is an application unique to each Elitebook.
You can download it here. I assume it will rebuild the partitions. I have never tried it as I have a cheaper laptop that only has Cloud Recovery. I do not know why there is a difference between "Client" and just the Cloud.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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02-20-2025 02:44 AM
Thanku for the reply. Do You think that is better have the orginal partition or maybe it is no sense ?
Now I don't know , should i recover from this tool or maybe it is good use like from microsoft iso ?
Regards
02-20-2025 05:42 AM
If your laptop came windows 10 then it is likely that Client Recovery will restore to windows 10. The main reason I mentioned this tool is that it has all the special HP drivers that are needed to install the OS onto a new disk drive..
As far as the HP partition being missing, the HP Tools partition can be created by the UEFI diagnostics update. I had an HP Z400 with a clean disk and installed the diagnostics and missing partitions were created. The tool asked me if I wanted to create the partition. Here are the download instructions
| HP releases newer UEFI diagnostics periodically. When you select F2 during boot you are requesting UEFI diagnostics. There is an updated diagnostics package Click Here Look for the phrase 'issues outside the OS', Expand the'+'symbol and click the DOWNLOAD button. The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button. When you press F2 to run diagnostics please ensure the version is the new one. |
Let me know what you find out. See if the version number of the tools is the newer one the next time you boot and press F2 to run diagnostics.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
02-20-2025 06:59 AM - edited 02-20-2025 07:17 AM
thank You for the replay. I have updated this uefi tool.
after f2 i have : system, symptom tests, system tests, check latest bios, components, test logs, support options, language, settings. i didn't find any for partition etc.
Regards
ps. i can add that i made system test and didn't shows me problems with partition etc
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