-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- Hp Probook 6570b bios admin password reset

Create an account on the HP Community to personalize your profile and ask a question
03-03-2022 03:32 AM
My laptop has an admin bios password please how can I remove it. I have tried all possible means but to no avail.
Please help me.
OS Name Microsoft Windows 10 Pro
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model HP ProBook 6570b
System Type x64-based PC
System SKU A5E64AV
Processor Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Hewlett-Packard 68ICE Ver. F.31, 9/24/2012
SMBIOS Version 2.7
Embedded Controller Version 66.50
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Product 17AB
BaseBoard Version KBC Version 42.32
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1566"
Time Zone Greenwich Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.88 GB
Available Physical Memory 3.37 GB
Total Virtual Memory 9.13 GB
Available Virtual Memory 3.36 GB
Page File Space 1.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
03-03-2022 03:44 AM - edited 03-03-2022 03:47 AM
Hello,
Unfortunately, the HP support community does not allow us to help you with your BIOS password. The only solution is to contact HP and, if necessary, contact them several times to complete your case.
Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Using BiosConfigUtility.exe (BCU) to Set a BIOS Administrator Password: https://support.hp.com/lt-en/document/c03161127.
I recommend that you get on Contact HP from your country or region.
The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.
Don't hesitate to contact us in case of need.
Best regards,