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HP Recommended
Microsoft Windows 8.1 (32-bit)

Hello. I have HP Stream x360. I try to run it but it does not working. I just see black screen. I pressed f10 before booting and it just says BIOS Setup Options on the screen and it won't proceed. 

1 REPLY 1
HP Recommended

Hi @hopium997,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Try the following steps below and if the does not fix, you may have to try connecting an external monitor to check if the display is okay. 

 

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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