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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-19-2021 04:29 PM

HP Recommended
Product: Probook 450 G8
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I have a new Probook 450 G8  with all the newest updates either from windows and the HP support assistant.

When I connect it into my  HP USB-C Dock G5 it only charge the device but doesn't recognize my HDMI or Display monitors nor my usb devices.

I have a different laptop brand and has no issues whatsoever with the Docking Station. through that device I installed the latest firmware released by HP for this Dock Station and  the only change that I noticed is that it make a noise when I plug in the USB-c into my laptop, other than that, it doesn't take any of the devices hooked into the Dock.

Any suggestions?

Thanks!

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