• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-31-2020 11:11 PM

HP Recommended
Product: Zbook 15 G3

Hello everyone i have a Hp zbook G3 laptop
It has a Quadro M2000M 4gb dedicated graphics card and an Intel 530 integrated graphics. The issue I'm having is that the display is supposed to be 1920 x 1080 but the resolution on my pc currently is 1366 x 768. I'm confused because I've tried to get 1080p but i can't. The specs online says it's a 1080p laptop.

20210101_023254-min.jpg

 

Tags (1)
1 REPLY 1

‎01-14-2021 10:35 AM

HP Recommended

Run HP Image Assistant and update the BIOS and all drivers it suggests... it almost seems as if you do not have the Intel graphics driver loaded, but updating everything will provide best performance... The LCD is managed by the Intel graphics

I work for HP. However, all opinions and comments are my own.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.