I am looking to extend the RAM for my HP EliteBook x360 1040 G5 Notebook

[ziaulislam]

HP EliteBook x360 1040 G5 Notebook PC

Greetings!

I want to upgrade my laptop’s RAM from 16GB to 32GB. I consulted a local technician who informed me that the RAM is soldered onboard and cannot be extended. However, when I checked my device’s RAM information, it indicated that an extension to 32GB is possible. I need assistance to confirm if upgrading the RAM on my laptop is feasible

Product number: 7BG89UP#ABA Serial number: [Personal Information Removed]

[Paul_Tikkanen · Accepted solution]

Hi:

The technician that explained to you that the memory is an integral part of the motherboard and cannot be upgraded, is 100% correct.

Below is the link to the service manual.

Maintenance and Service Guide HP EliteBook x360 1040 G5 Notebook PCIMPORTANT! This document is inten...

If you look at chapter 3, different motherboards are offered with different amounts of memory.

If you look at chapter 5, you will find no procedure to remove or replace the memory.

[ziaulislam]

Thank you so much for responding! You have answered all my questions. 

[Paul_Tikkanen]

You're very welcome.