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HP Recommended
HP Notebook 14-am519tu

I am trying to sell off an hp laptop. Can I get some help?

1 REPLY 1
HP Recommended

Hello,

 

The most importing thing BEFORE selling the computer is to remove your personal data in it.

 

You will need :

 

- 1 empty/blank USB thumb drive - 4 GB capacity or bigger

- Linux based operating system - free to download - e.g. Ubuntu or Linux Mint

- small program - free to download - called Rufus

 

You can directly download Ubuntu Desktop from Ubuntu's web site:

Download the x64 ISO > https://ubuntu.com/download/desktop/thank-you?version=22.04.1&architecture=amd64

 

Once ready, you need to use Rufus to write the ISO to make a bootable media (e.g. bootableUSB drive). Here is how:

>> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows



When ready with the USB drive:

 

  • Shutdown the computer using the power button (press and hold it for at least 5 seconds until the PC powers down completely)
  • Insert (plug in) the Ubuntu USB thumbdrive prepared previously
  • Press the power on button once to start the PC.
  • As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).
  • This should open a HP Startup Menu which may look similar to this one >> https://www.youtube.com/watch?v=GSN0qzXayUY
 

Choose/press F9 to open Boot options. Select the Ubuntu USB thumb drive as the boot option/boot device and hit [ENTER]

 

IT_WinSec_3-1669538671773.png

 

 

Follow the on-screen instructions to run/try Ubuntu (not install it but try it).

 

IT_WinSec_5-1669538713640.png

 

 

 

Ubuntu should load. You can try to see if it will be able to mount your existing PC HDD/SSD.


Follow these Ubuntu instructions to wipe off the data (format) from your HDD/SSD drive >> https://help.ubuntu.com/stable/ubuntu-help/disk-format.html.en

 

When ready, restart your computer and turn it off. Your PC will then have no data and you can safely sell it off (sell, destroy, recycle, etc)

 

NOTE - formatting will remove your data and it is almost 99.9 % protected. It cannot be accessed by most people using standard tools. There is still a small tiny chance that a well-trained hacker might be able to access certain portion of your data despite the basic formatting, despite it being gone.

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