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HP Recommended
HP Notebook 14-am519tu

I am trying to sell off an hp laptop. Can I get some help?

1 REPLY 1
HP Recommended

Hello,

 

The most importing thing BEFORE selling the computer is to remove your personal data in it.

 

You will need :

 

- 1 empty/blank USB thumb drive - 4 GB capacity or bigger

- Linux based operating system - free to download - e.g. Ubuntu or Linux Mint

- small program - free to download - called Rufus

 

You can directly download Ubuntu Desktop from Ubuntu's web site:

Download the x64 ISO > https://ubuntu.com/download/desktop/thank-you?version=22.04.1&architecture=amd64

 

Once ready, you need to use Rufus to write the ISO to make a bootable media (e.g. bootableUSB drive). Here is how:

>> http://www.ubuntu.com/download/desktop/create-a-usb-stick-on-windows



When ready with the USB drive:

 

  • Shutdown the computer using the power button (press and hold it for at least 5 seconds until the PC powers down completely)
  • Insert (plug in) the Ubuntu USB thumbdrive prepared previously
  • Press the power on button once to start the PC.
  • As soon as you press the power-on button, immediately begin hitting the Esc button (like tap-tap-tap).
  • This should open a HP Startup Menu which may look similar to this one >> https://www.youtube.com/watch?v=GSN0qzXayUY
 

Choose/press F9 to open Boot options. Select the Ubuntu USB thumb drive as the boot option/boot device and hit [ENTER]

 

IT_WinSec_3-1669538671773.png

 

 

Follow the on-screen instructions to run/try Ubuntu (not install it but try it).

 

IT_WinSec_5-1669538713640.png

 

 

 

Ubuntu should load. You can try to see if it will be able to mount your existing PC HDD/SSD.


Follow these Ubuntu instructions to wipe off the data (format) from your HDD/SSD drive >> https://help.ubuntu.com/stable/ubuntu-help/disk-format.html.en

 

When ready, restart your computer and turn it off. Your PC will then have no data and you can safely sell it off (sell, destroy, recycle, etc)

 

NOTE - formatting will remove your data and it is almost 99.9 % protected. It cannot be accessed by most people using standard tools. There is still a small tiny chance that a well-trained hacker might be able to access certain portion of your data despite the basic formatting, despite it being gone.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Laptops On Amazon - https://amzn.to/3wboBVL HP Spectre x360 - https://amzn.to/3dCflTZ PLEASE SUBSCRIBE IF THIS HELPS YOU - IT HELPS ME :-) Here is a very quick video on how to enter the HP Boot Menu from a HP Laptop. Step 1 - Press the power on button. Step 2 - Quickly start pressing the ESC ...
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