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Message 1 of 2
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I'm having problems with my HP EliteBook 840 G1 computer at startup

HP Recommended
HP EliteBook 840 G1
Microsoft Windows 10 (64-bit)

I'm having problems with my HP EliteBook 840 G1 computer at startup. The problem occurs when it is at the dock station. It always turns on PC Hardware Diagnostics UEFI and reports an error on the hard disk, even though there is no error. I have a solid state drive installed. A black screen appears. When I click EXIT, Windows 10 loads normally. This only happens if the computer is at the dock station.

How do I fix this or turn off checks.


Computer Information

HP EliteBook 840 G1
System ID
Product ID
Memory size
8192 MB RAM
System BIOS date
Serial number
Version of OS installed
1903 (10.0.18362)

Level 5
176 164 12 30
Message 2 of 2
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HP Recommended

Try to update the drivers & firmware to the latest known version via the HP Support Assistant from here.

If the answer is helpful mark it with Kudos by clicking on the kudos button. If your problem is solved then mark it as solved. Thanks 🙂

I am a volunteer and I do not work for, nor represent, HP
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