Create an account on the HP Community to personalize your profile and ask a question
02-13-2020 01:44 AM - last edited on 02-24-2020 11:44 AM by Cheron-Z
I'm having problems with my HP EliteBook 840 G1 computer at startup. The problem occurs when it is at the dock station. It always turns on PC Hardware Diagnostics UEFI and reports an error on the hard disk, even though there is no error. I have a solid state drive installed. A black screen appears. When I click EXIT, Windows 10 loads normally. This only happens if the computer is at the dock station.
How do I fix this or turn off checks.
HP EliteBook 840 G1
8192 MB RAM
System BIOS date
Version of OS installed
02-24-2020 01:14 AM
Try to update the drivers & firmware to the latest known version via the HP Support Assistant from here.
If the answer is helpful mark it with Kudos by clicking on the kudos button. If your problem is solved then mark it as solved. Thanks 🙂
I am a volunteer and I do not work for, nor represent, HP
Didn't find what you were looking for? Ask the community