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‎11-09-2025 10:45 AM

HP Recommended

I own a HP EliteBook 8570w and I bought it secondhand in 2015 or 2016 from a company that imports laptops in Slovenia. Before that it was used in a German company for two years. I still have a receipt of that purchase. I actually never had the BIOS password because I didnt get it and now I need it. I was wondering who can help me with this, I know only HP can provide you a new BIOS password but I dont se an option to contact them directly here.

1 REPLY 1

‎11-09-2025 11:05 AM

HP Recommended


Unfortunately, for problem with passwords you will need to contact an HP agent.
Click here for world-wide contact info
Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

You need to contact an HP agent and explain the problem.

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