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‎04-27-2022 07:14 PM

HP Recommended

I have in my possession an HP Pavilion x360 m Convertible 14m-dw1023dx. I need to replace the battery on this product it is a 3-cell, 43 Wh Li-ion. Not only am I unable to find this product, but I am also unable to find any hp replacement parts of the same specs. I would gladly recover this serial number to identify this product directly if I had a working battery to turn the computer on, but since I do not it seems I am at a stalemate. The only final course of action is to create a post and wait for live support where they only tell me they are unavailable and to try again as long as I am within live chat hours without listing the hours so I haven't the slightest idea if I am within their hours or not. I look forward to sitting on the issue for a few hours if not longer.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎04-27-2022 07:34 PM

HP Recommended

@PerfectEnder 

 

Its specs

 

       https://support.hp.com/au-en/document/c06955330

 

It uses  3-cell, 43 Wh Li-ion battery part #  M01144-005 which is N/A from HP.  Ypu can use part # to search elsewhere including eBay. I saw it on Newegg for $60. HP won't allow me to post the link, please help yourself

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎04-27-2022 07:34 PM

HP Recommended

@PerfectEnder 

 

Its specs

 

       https://support.hp.com/au-en/document/c06955330

 

It uses  3-cell, 43 Wh Li-ion battery part #  M01144-005 which is N/A from HP.  Ypu can use part # to search elsewhere including eBay. I saw it on Newegg for $60. HP won't allow me to post the link, please help yourself

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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