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Locked

‎11-16-2023 12:36 AM

HP Recommended
Product: HP EliteBook 840 G3 Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

While trying to activate some settings in my BIOS, I found to my surprise, that my  BIOS was secured with a password. It was mostly surprising because I had never set one since I bought my PC. This led me to a series of googling and research and I ended up Updating my BIOS hoping it would solve the issue. It didn't.


Now I am stuck with my PC turned on. I was warned that if I turned it off I would need to put in the BIOS password for the PC to boot. I WOULD REALLY APPRECIATE IT IF I COULD GET ASSISTANCE WITH RECOVERING MY BIOS PASSWORD SOON.

Category:
1 REPLY 1

‎11-16-2023 09:54 AM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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