• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended
HP Smart Tank 5101 All-in-One Printer
Chrome OS

Purchased 5/28/25 erup took two hours, printed OK on 5/28,/5/31 and 6/5. AtSetup Error. Contacted HP. Worked with many poor English speaking people telling me that my PC, Chromebook and phone were all at fault. Had our daughter who has a 5101 that functions do the setup and she agrees that the printer has failed because it will not even Copy! On tech called back, took control of my Chromebook and wanted my CCD # for a $180.00 payment. At that time I had to spend time to go over all the settings on my Chromebook to get it operational again! I have filled out too many forms on line to get this problem resolved and I am at the point that after owning nothing but HP printers since 1993, I want to return this, but to where. HP dragged the problem out past the 14 day limit for me to return it to Staples, and the are no HP service centers near me! NOT HAPPY! I am retired on a fixed income and this printer was a big purchase for us! What happened to HP service????????

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.