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HP Recommended

I have ordered hp Laptop  in hp online store, but i received different color compared to  what it mentioned in color specification 

i asking for replacement but no action taken last 2 weeks 

 Hp sale agent confirmed that laptop what i had ordered is silver asteroid color and  have keyboard backlit  but  what i received is black color and no keyboard backlit they denying to replace.

HP post sales team saying black color is asteroid color, HP post sales team are  you thinking  costumer's are blind ?

https://www.hp.com/in-en/shop/hp-240-14-g9-notebook-pc-7m433pa.html

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.