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‎10-14-2023 12:26 AM - edited ‎10-14-2023 12:31 AM

HP Recommended

I have ordered hp Laptop  in hp online store, but i received different color compared to  what it mentioned in color specification 

i asking for replacement but no action taken last 2 weeks 

 Hp sale agent confirmed that laptop what i had ordered is silver asteroid color and  have keyboard backlit  but  what i received is black color and no keyboard backlit they denying to replace.

HP post sales team saying black color is asteroid color, HP post sales team are  you thinking  costumer's are blind ?

https://www.hp.com/in-en/shop/hp-240-14-g9-notebook-pc-7m433pa.html

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