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- HP Community
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- I want a duplicate bill of the product

Create an account on the HP Community to personalize your profile and ask a question
06-18-2025 09:06 AM
Welcome to the HP English Community --
If you purchased your HP product from HP,
Check your email for the confirmation order email and / or the final shipping email notice.
The email would have come from HP / HP Store.
AND / OR
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HP's AI Search - Generated response
Question
How can I get a duplicate invoice for my computer purchased from the HP Store?
Answer
Getting a Duplicate Invoice for a Computer Purchased from the HP Store
To obtain a duplicate invoice for a computer purchased from the HP Store, follow these steps:
Visit the HP Store Website:
- Go to the HP Store website where you made the purchase. For the US, the link is HP Store.
Sign In to Your Account:
- Click on Sign In and enter your account credentials that you used during the purchase.
Access Order History:
- Navigate to the Order History section in your account.
Locate the Specific Order:
- Find the order for which you need a duplicate invoice. You can search by date, order number, or product details.
Download or Print Invoice:
- Once you have located the order, there should be an option to View Invoice. Click on it.
- You can then download or print the invoice from the order details page.
If you encounter any issues or cannot find the invoice through these steps, contact HP Customer Support for assistance. They should be able to provide a duplicate invoice for your purchase.
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Additional Information
Store/HP.com USA Sales and Customer Service
Not your HP store? Scroll to the bottom of the store website and click the Flag to change regions.
HP Store Customer Service Department - Examples
HP Store Customer Service - USA
For example: Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services
OR
HP Store – Australia – Contact the Store - Customer Service
Select a subject type
OR
HP Store – India – Contact the Store - Customer Service
Select Home and Home Office products > (Next) Select the type of order / information you seek
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What else?
If you purchased your HP product from other than HP,
Contact the seller.
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HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
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