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remon1428
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Message 1 of 2
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IR camera

HP Recommended
elitebook 840 g5
Microsoft Windows 10 (64-bit)

It seems that my device comes with a IR camera . Im not getting any driver to install or make it work. please let me know

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banhien
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Message 2 of 2
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HP Recommended

@remon1428 

 

Actually the Elitebook 840 G5 series has two options for webcam (camera).

 

   IR.png

 

Do you know what is the product number of your machine ? You can use HP Support Assistant to find out.

 

My machine product number is 3RSA6PR. It only has part # L13677-001 which is a normal camera. Please check your machine, part # L15509-001 is for IR camera.

 

Regards.

BH
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