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‎03-21-2019 03:36 AM

HP Recommended
Product: Zbook 15U g3
Operating System: Microsoft Windows 7 (64-bit)

Why is it not possible to submit a supportcase on mycrm.support.hp.com?

Have been trying for a long time and the only thing happening is the page telling me "Your case could not be submitted. Please wait a moment then click the submit button again."

How can i get support on my laptop? (which is in warranty) Is there an email i can use to get support instead?

1 REPLY 1

‎03-21-2019 07:24 AM

HP Recommended

Hi:

 

I couldn't either.

 

I had to call them.

 

There is no e-mail support contact.

 

I don't know what country you live in, but here is an old HP business PC phone directory.

 

The number for the USA/Canada is still valid.

 

http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf

 

I was able to resolve the issue I had with my HP Stream Pro 11 G4 by calling HP.

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