• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-21-2016 05:18 AM

HP Recommended
Product: HP ENVY x360 - m6-aq003dx
Operating System: Microsoft Windows 10 (64-bit)

I wana know that what is the difference between Original laptops and REFURBISHED laptops..

I wanna purchase 

HP ENVY x360 - m6-aq003dx but it is showing that it is refurbished,Explain me what is the difference between ORIGINAL and REFURBISHED?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2016 10:27 AM

HP Recommended

Buying refurbished is a personal issue. i have purchased several HP refurbished laptops and desktops for family and friends and have had no issues

 

most h/w problems tend to show up quickly and the warranty on these products will be sufficient, IMHO

I work for HP. However, all opinions and comments are my own.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎12-21-2016 07:19 AM

HP Recommended
@SMIL3 wrote:

I wana know that what is the difference between Original laptops and REFURBISHED laptops..

I wanna purchase 

HP ENVY x360 - m6-aq003dx but it is showing that it is refurbished,Explain me what is the difference between ORIGINAL and REFURBISHED?

Hi,

 

Refurbished is a term that is used to describe older, defective or used computers that have been restored to like-new condition. When a computer is refurbished, parts that aren't working properly are replaced and the unit is cleaned. Typically, refurbished laptops are sold at a significant discount.

 

Regards

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


Was this reply helpful? Yes No

‎12-21-2016 12:05 PM

HP Recommended

So should I buy refurbished HP or not?

Was this reply helpful? Yes No

‎12-21-2016 04:29 PM

HP Recommended
@SMIL3 wrote:

So should I buy refurbished HP or not?

Hi,

 

Id rather buy a new computer. Its fresh and youll have a warranty in case youve encountered a problem.

 

Cheers!

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


Was this reply helpful? Yes No

‎12-22-2016 10:27 AM

HP Recommended

Buying refurbished is a personal issue. i have purchased several HP refurbished laptops and desktops for family and friends and have had no issues

 

most h/w problems tend to show up quickly and the warranty on these products will be sufficient, IMHO

I work for HP. However, all opinions and comments are my own.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.