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HP Recommended

I purchased a Desk Jet 2700e series printer.   It came with the Insta Ink program.   When i tried to get out of the program, I was informed that the ink I had would no longer work in the printer.   I have one in the printer and 2 extra.   I find this to be ludicrous since I already have the ink  and now must go and buy new ink.    I was constantly getting emails to tell me to turn on my printer (don't like wasting electricity) and that I was at the limit for printing for the month.   I do not run a business and my printing needs vary month to month.    I WILL NOT recommend this program to anyone!!!!!   i feel that I got screwed by not being able to print using my existing ink.  It probably would have taken me a year and a half to use the ink I had on hand, yet I was being charged monthly, adding that up, I was paying a lot more for the ink.    This program needs to be reevaluated.

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HP Recommended

Hi @JanP5 

Welcome to the HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

Treeko

HP Support


I am an HP Employee

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