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- Insta ink program
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08-17-2023 10:29 AM
I purchased a Desk Jet 2700e series printer. It came with the Insta Ink program. When i tried to get out of the program, I was informed that the ink I had would no longer work in the printer. I have one in the printer and 2 extra. I find this to be ludicrous since I already have the ink and now must go and buy new ink. I was constantly getting emails to tell me to turn on my printer (don't like wasting electricity) and that I was at the limit for printing for the month. I do not run a business and my printing needs vary month to month. I WILL NOT recommend this program to anyone!!!!! i feel that I got screwed by not being able to print using my existing ink. It probably would have taken me a year and a half to use the ink I had on hand, yet I was being charged monthly, adding that up, I was paying a lot more for the ink. This program needs to be reevaluated.
08-20-2023 09:44 AM
Hi @JanP5
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
To validate your instant ink subscription, we need some information related to instant ink. This information cannot be shared on a public post.
I have sent you a private message to get this information. Please reply to this in a private message.
To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Treeko
HP Support
I am an HP Employee