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‎08-24-2023 03:27 PM - edited ‎08-24-2023 03:30 PM

HP Recommended
Product: HP ZBook Firefly 15.6 inch G8 Mobile Workstation PC (1G3U9AV)

cleaned up the formating a bit...sorry for the double post

 

Hello...I hope you can help with a strange issue

HP ZBook Firefly 15.6 inch G8 Mobile Workstation PC (1G3U9AV) started giving an Erorr "0xA00f4244 NoCamerasAreAttached"


- I did the usual, ran HP updates, manually went for the driver and still no luck. (HP BIOS and System Firmware (T37/T39/T76) 01.14.00 Rev.A- Aug 4, 2023)

 

- I checked Device Manager and the Camera is not listed.

- Ran HP's image assistant  and under Bios and Firmware - Bios configuration it showed the following as missing

 

Name                                                Path             Value
-Automatic Keyboard Backlit     \Advanced\Built in Device    Enable
-Force enable HP Sure View        \Advanced\Built in Device                   Disable
-LAN / WWAN Auto Switching         \Advanced\Built in Device             Disable
-Mobile Network Device (WWAN) and GPS Combo Device  \Advanced\Built in Device      Enable
-Integrated Camera         Advanced\Built-In Device Options            Enable

 

I looked in the BIOS >Advanced>Built-in Device Options> - Integrated Camara is NOT an option listed

 

in the bios it goes
Backlit keyboard timeout
Fingerprint reader

 

on my other HP ZBook Firefly 15.6 inch G8 Mobile  it goes

Backlit keyboard timeout
Integrated Camera
Fingerprint reader

 

any thoughts?

 

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