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HP 250 G8 Notebook PC (1T4K4AV)
Microsoft Windows 10 (64-bit)

Good morning.

I had the computer with the annoying "Activate Windows" sign. Today I decide to remove it by buying Windows 10 pro with the key code. Now I have HP 250 g8 computer with Windows 10 pro 22H2. Handsome.

BUT THE PROBLEM IS THAT THE AUDIO NO LONGER WORKS.

I'm not very expert, I tried to access device management> to see the drivers and the rest. Here I had the audio output subgroup (I don't remember the exact name but I remember it had the audio symbol 🔊). and underneath I just had "audio endpoint". I uninstall it. Problem obviously not solved and the red x remains on the audio in the taskbar at the bottom right. Now when I reopen device management I no longer have the group with the emoji 🔊. But I noticed that I have "other devices" > "ASSIST1.PNG" in the top group.

I tried to do the automatic troubleshooting. I tried via device manager on Intel High definition DSP right click, update driver but nothing, I don't have any right driver, I don't know what else to do, help me PLS

1 REPLY 1
HP Recommended

Hi:

 

Please post the hardware ID for the Intel High-definition DSP audio device.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

 

 

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