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HP Recommended
Microsoft Windows 11

Hello everyone,

I have just bought an Elitebook 840 G9 with an intel I5-1245u and 16g of ddr5 but the cards graphics is Intel uhd graphics instead of Iris Xe.

I know that Iris Xe needs dual channel ram but to my knowledge all ddr5 ram are dual channel. Is there any solution to this

3 REPLIES 3
HP Recommended

You may be misunderstanding the meaning of dual channel.

Achieving dual channel means each soDIMM slot must be populated by an identical soDIMM  memory module.

If you already have a pair of identical modules installed, you might simply need to install the Isis Xe driver software.

 

Here is the driver, direct from Intel.

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html



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HP Recommended

Thanks a lot, indeed I have only one slot populated. but everyone said that ddr5 rams are dual channel.

HP Recommended

Take a read of this. 

https://www.howtogeek.com/730583/what-is-dual-channel-memory/#:~:text=Dual%2Dchannel%20memory%20is%2....

 

Install a pair of compatible identical modules in your laptop's soDIMM slots so you can use the Iris xe graphics.

 



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