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Internal keyboard not working for Bitlocker PIN

HP Recommended
Elitebook 840 G7
Microsoft Windows 10 (64-bit)

Hi everyone,


I have an Elitebook 840 G7 that has Bitlocker enabled with a PIN. The internal keyboard does not work to enter the PIN, however an external keyboard works fine. The internal keyboard works fine in Windows but not the UEFI.


Any thoughts?

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