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- Is anyone else not getting their computer they ordered for s...

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02-05-2022 03:18 PM
Hi, I ordered a laptop in December, I was told it would take a month to get it. Now I'm being told it won't be shipped until March. Is anyone else waiting three months to get the computer after being charged full price? This is insanity.
02-06-2022 04:08 AM
Welcome to the HP Support Community! I'd like to help!
As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. I apologize for the inconvenience.
Please reach out to the HP Support team in your region regarding the order status of the PC.
Follow the instructions below to reach them:
1) Click on this link - https://support.hp.com/us-en/contact-hp or https://www.hp.com/us-en/shop
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!