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HP Recommended
HP Laptop PC 17-by4000 (18B36AV)

The case has separated in the back 

The screen and case are not damaged

Would this normally be covered by HP;s standard warranty?

I paid for the computer with a visa card and they extend the manufacturer warranty by an additional year

If this is a covered event then they will fix at no charge

1 REPLY 1
HP Recommended

Hi @Dale1234,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing hardware issues with your HP Laptop PC 17-By4000 (18B36AV)

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23
HP Support
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