Is it recommended to download Hp notebook system BIOS utility for Hp pavilion 14 from Hp support

[Laryshuan]

Is it recommended to download Hp notebook system BIOS utility for Hp pavilion 14 from Hp support

[ub6424]

Hello @Laryshuan 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we continue ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report back

[Laryshuan]

OS Name: Microsoft Windows 11 Home

Version: 10.0.22621 Build 22621

System Model : HP Pavilion Laptop 14-cexxx

Product Number: 9ES87EA#ABU

Processor: Processor Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz, 1190 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date Insyde F.14, 05/02/2021

[ub6424]

Hello @Laryshuan 

Thanks for reporting.

(1) Download and install BIOS Update

HP Notebook System BIOS Update (Intel Processors)

F.18 Rev.A

14.0 MB

Nov 22, 2022

Download

Fix and enhancements:

- Provides improved security.

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

- An available BIOS update resolves a specific issue or improves computer performance.

- The current BIOS does not support a hardware component or a Windows upgrade.

- HP Support recommends installing a specific BIOS update.

"

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Please report back