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- Issue with HP Docking station

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10-22-2021 04:08 AM - edited 10-22-2021 04:09 AM
Hi guys,
I am having an issue with the docking stations since some days now. We are using HP Thunderbolt Dock 120W G2 with HP EliteBook 840 G6. Whenever the users connect their laptop in the morning and try to login to their systems windows explorer will stuck and users will not be able to click on it. They cannot click on any icons. Until now we checked and e found that almost all machines are running with 21H1 OS build of Windows 10 X64.
The workaround we found that resolves the issue is, removing the thunderbolt cable from the laptop and plugging it back.
Anyone else had this issue before?
Thank you for the support,
Ermal