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‎04-29-2025 08:37 AM

HP Recommended
Product: HP ZBook Firefly 16 inch G10 Mobile Workstation PC IDS Base Model
Operating System: Microsoft Windows 11

Hello,

I’m experiencing an issue with my keyboard.

Some specific keys (3, E, D, C) occasionally stop responding. At other times, they work as expected, especially after pressing other keys like 'R'.

I haven’t spilled any liquid on the keyboard or applied excessive force. The issue seems to happen randomly.

I’ve already updated and restarting the computer.

Thank you in advance for your help!

2 people had the same question
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