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- Keyboard backlight not working (but fn/num key lights do)
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07-20-2022 03:15 PM
HP Recommended
Product: HP ZBook 15u G6 Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)
Hi, my keyboard backlight does not seem to work -- but weirdly the small lamps on the the fn and num key do. I checked the backlight cable and connector: everything is attached as it should be. My laptop bios does not offer an option to turn the backlight on/off. The corresponding action key with the backlight icon (fn+f9) does nothing. The other action keys work as expected. Bios + drivers are up-to-date. I'm a bit at a loss here... 🙁 . What's broken and how can I fix it?
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