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HP Recommended
HP ZBook 15u G6 Mobile Workstation
Microsoft Windows 10 (64-bit)

Hi, my keyboard backlight does not seem to work -- but weirdly the small lamps on the the fn and num key do. I checked the backlight cable and connector: everything is attached as it should be. My laptop bios does not offer an option to turn the backlight on/off. The corresponding action key with the backlight icon (fn+f9) does nothing. The other action keys work as expected. Bios + drivers are up-to-date. I'm a bit at a loss here... 🙁 . What's broken and how can I fix it?

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