• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎12-20-2023 03:55 PM

HP Recommended
Product: HP Elite x2 1012 G2 Tablet
Operating System: Microsoft Windows 10 (64-bit)

As many users reported never-solved battery drain issue of Elite X2 G2 laptop during shutdown, I had also been suffering from the same issue for years. I realized that I always keep the PC with the keyboard attached to the tablet part. Wondering if the keyboard consumes battery during the PC is completely shut down, I assessed battery amount after leaving the tablet detached from the keyboard after full charge.

Usually, with keyboard attached, battery level is reduced around 7% in a half day or so. When just tablet was left alone for 24 hours without the keyboard, the battery level was 99%. 

This concludes that the connected keyboard consumes battery even the tablet is completely turned off. 

Please test it with your Elite X2 PC.

Hope this information will help many users.

 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.