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Nagu883
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Keyboard not working

HP Recommended
Hpmini 110 3700
Microsoft Windows 7 (64-bit)

Keyboard not working, upgrade my notebook

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Riddle_Decipher
HP Support Agent
HP Support Agent
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HP Recommended

@Nagu883 I recommend you attempt the below steps to identify the cause of the failure and resolve it accordingly:

  • Try changing the keyboard layout/language and check if it works: Click here for steps.
  • Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust. 
  • Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds
  • Replace the battery, restart the notebook,
  • if the issue persists, perform an interactive hardware test on the keyboard using the steps mentioned on this link: Click here (look under "Running Component Tests > Keyboard test").

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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