Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-24-2022 01:26 PM

HP Recommended
Product: HP Probook 450 G6
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have problem with keyboard on my notebook hp probook 450 G6. Sometimes when I start my notebook keys QWER UIOP and del are not working and after few minutes magically they start working normally.  I tested it also in HP PC Hardware Diagnostics UEFI and it behaved the same way. External USB keyboard works just fine.

  • What I tried so far and didn´t solved my problem:
  • Updated bios for the newest version.
  • Reinstalled drivers.
  • Also, I tried this method with no luck:
  1. Turn off the laptop
  2. Remove AC power if plugged.
  3. press and Hold Power button for more than 60 seconds.
  4. Then, Start the Laptop as Usual.

(Method from this post) https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Keyboa...

Does anyone know what the problem could be?

Category:
4 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.