Keyboard won't come out

[kaiuskomon]

Hi,

I have a Elitebook 2560p and i'm having issues with my keyboard, it simply won't come out of the top case of the device even tho i've removed all of the needed screws. I watched a official Hp tutorial, but it didn't help. I need to replace the keyboard of the device since some of the keys don't work anymore. I tried many times but the only thing that i accomplished to do is bend the keyboard from one of the corners.

[Jupitero · Accepted solution]

Hello.

Removing the keyboard in several HP models requires faith - the keyboard can be very tight fit on the laptop frame and will practically never come out as easily as depicted in the part removal videos.

The HP video does NOT show the correct procedure.

Please download the official Maintenance and Service Guide for 2560p, and read pages 62-64.

The instructions in the PDF guide ask you to remove the fan first, and then push the keyboard from below through an opening under the fan. It will require some force so for the corner of the keyboard to pop out. Then continue with a tool (or fingers) to release the keyboard as shown in the video.

[kaiuskomon]

Thanks a lot!