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‎01-18-2019 04:40 AM

HP Recommended
Product: Elitebook 840 g5
Operating System: Microsoft Windows 10 (64-bit)

Hello all, few days yesterday my book keyboard started to type on itself, first "L" after that "O" keys. I started to work on that problem, reinstalled hid drivers for keyborad, rebooting, draining the battery and that stuff, nothing worked, but my keyboard after that had a brain on its own, typing whatever it wants, some buttons dont work at all, etc... The last thing i did is that i reinstalled the whole system and nothing again, the problem persist...Any solutions please? 

1 REPLY 1

‎01-18-2019 12:50 PM

HP Recommended

Please run F2 diagnostics for the keyboard test. If it has the error, please call HP Support.

 

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I work for HP. All opinions and comments are my own.

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