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HP Spectre x360 - 15-df1033dx

My HP Spectre laptop is not holding a charge. Initially I thought it wasnt plugged in correctly as to why it wasnt charged. I was gone for an entire day and returned onlyto discover it still didnt charge.Yet, when plugged in it shows it charging but the laptop will have barely a bar. When I unplug it completely shut off. I have to pkug in again wait for it to boot-up. A black screen pops up that says BIOS had detected that the storage capacity of the internal battery has been reduced. PLEASE HELP I need my laptop for school and just purchased it in 2019 so it isnt old.

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