Laptop Battery

[kaholpa3]

So i have recently purchased my new laptop HP PROBOOK 440 G11, in april, so recently its battery is draining so fast like in 30 mins from 100% to 20% and charge in 5-10mins to 100%, so i checkout the battery report in which i saw battery full capacity is around 45%, i haven't done heavy task on it just assignment, YouTube and Netflix, pls pls guide i have purchased it with my savings

[BongChaGomez]

Hello @kaholpa3 ,

Welcome to HP Support Community.

I’m really sorry this is happening. Especially since you bought the HP ProBook 440 G11 with your own savings.

STEP 1: Confirm battery health (official way)

You already did this, but do it once more for records:

1. Press Win + R

2. Type:

   powercfg /batteryreport

3. Open the report

4. Take a photo or screenshot showing:

   • Design Capacity

   • Full Charge Capacity (~45%)

This is your proof.

STEP 2: Run HP Battery Test (for warranty)

1. Shut down laptop

2. Power on and immediately press Esc

3. Press F2 → System Diagnostics

4. Run Battery Test

If it says:

• “Weak”

• “Replace”

• “Calibration required”

That is MORE than enough for replacement.

STEP 3: Contact HP Support (do NOT delay)

Since you’re in India:

• Go to HP Support → Contact HP

• Choose Laptop → Battery issue

• Tell them clearly:

“My HP ProBook 440 G11 is only a few months old.
Battery drains from 100% to 20% in 30 minutes and charges back to 100% in 5–10 minutes.
Battery report shows only ~45% full charge capacity.

Hope this helps.