Laptop is falling apart

[Floydman]

This laptop has not been a good one. It is constructed out of cheap plastic. It has been falling apart since early on. My warranty has expired but if this was a car it would be a recall. I have too large cracks where my hands sit to type. The screen started separating early on. I have duck tapped it to death. HP quality has gone down hill. I have bought HP for 20 years but now the quality is not there. I need help and hope HP will respond. I bought this one on HP.com

[ub6424]

Hello @Floydman 

please send pictures from your notebook to see details.

best regards

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[Floydman]

KeyboardStress1 and KeyboardStress2 are from the pressure of typing on the keyboard. Both sides just started cracking. 

DuckTape1 and DuckTape2 are where the screen started separating. If I took it off it would literally fall apart. It started with a stress crack in the right upper corner and expanded from there.

[Floydman]

Any ideas of what I can do or should do?

[ub6424]

Hello @Floydman 

Hard solution:

For cracks of the notebook case I would use gorilla super glue

https://www.amazon.com/Gorilla-Super-Glue-Gram-Clear/dp/B00OAAUAX8

If you fall in love with the notebook, you could look on ebay to see if there are defective notebooks and then replace the notebook case completely. However, I do not know your technical skills.

Of course, the current problem is a quality defect because the plastic is much too thin for the notebooks. Unfortunately, the warranty has expired and HP will not help you in this case.

best regards

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[Floydman]

Not in love with it although I feel it is too new to buy another. i have chosen HP as my go to brand, this may be my last one. I get these popups that say last chance to extend your warranty. Would this help?

BTW... I did put the gorilla glue on it. It is a lumpy mess but so is the rest of the notebook. I am sure it will help.

'

I only use this for work. I am not a gamer so very disappointed.

[ub6424]

Hello @Floydman 

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@Floydman wrote:

...

I get these popups that say last chance to extend your warranty. Would this help?

In short terms: No, but the 'HP Support assistant' software does not always tell the truth...

So please double check: What is the date of the invoice?

best regards

---

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