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- Lenovo USB dock 40 AY disconnects while using

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12-07-2022 02:04 AM
Product: HP ZBook Studio G5 Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)
Hello.
I had a problem with my dock where it disconnects itself from the HP zenbook while using them.
The dock is connected to the laptop and shows solid white light but the monitors and other peripherals are disconnected and stopped working.
I had updated the dock and zenbook with latest available firmware but the problem is still there.
I have also contacted the lenovo support team but they also said to contact HP support team
Here is the link where i had a contacted the support team from lenovo -> USB DOCK 40 AY .
Is there any solution to omit this problem?
Thank you
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