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CC125
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Message 1 of 2
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Lost the Nib of my Active Stylus that came with my HP Spectre x360

HP Recommended
Active Stylus
Microsoft Windows 10 (64-bit)

Hello,

I own a HP Spectre x360 that came bundled with a pen / stylus . Recently I went to use my stylus and the nib at the top was not there!!

I'm wondering if there is a way to purchase a replacement nib for the product?

 

Also, I tried to register my device using the HP Support Assistant program, but my stylus does not have a serial or product number, so I could not register my stylus for warranty.

 

I'm a school student who uses their stylus / pen everyday and I need to know if there is a quick fix to this!!

 

Thank you.

 

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A4Apollo
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Message 2 of 2
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HP Recommended

Hey there! @CC125,

 

There is no spare part number available for the nib replacement separately. 

 

You need to contact HP phone support for complete part replacement.

 

However, please find the part number for the complete stylus replacement.

 

HP Active Stylus (Wacom)

T5E12AA

SPS: 834590-001

 

Refer the stylus compatibility guide for more information. Click Here

 

Contact HP support using this link. Click Here

 

 

Let me know if this works!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

A4Apollo
I am an HP Employee

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