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‎09-18-2024 06:18 AM

HP Recommended
Product: HP 250 15.6 inch G10 Notebook PC (780Q8AV)

I hope this message finds you well. I recently purchased an HP 250 G10 laptop in August 2024. However, when I checked the warranty status on your portal, it shows that the warranty expires in December 2024, giving me only 3 months of coverage.

Could you please clarify why I am not receiving the full one-year warranty? I would like to understand if there was an error in the registration or if there are specific policies affecting my warranty period.

Thank you for your assistance. I look forward to your prompt response.

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